On-demand webcast: What you see is NOT what you get!
July 24, 2010 at 10:35 pm Linh C. Ho Leave a comment
By Linh C. Ho
This week, I gave a joint webcast with industry analyst from TRAC research, Bojan Simic. The topic is about poor end-user experience and how green lights in IT does not mean happy customer experience!
Most businesses rely on traditional application performance tools to ensure applications are performing as expected. While nearly everyone has experienced poor online performance, most never mention it, choosing to abandon the transaction instead. This lack of visibility can cost companies millions in lost revenue and productivity.
In this webinar, Bojan Simic of Trac Research and yours truly (me) explore the business impact of poor customer experience, then offer solutions to bridge the gap in application performance management (APM), including new trends in end user monitoring.
We also took some live poll questions on the value IT organizations see in investing in end-user experience solution and what approaches is the audience taking to measure application performance.
For the archived webinar, please register at: http://bit.ly/cYgOam
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