Linh C. Ho

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Webinar sur demande

Par Linh C. Ho

Webinar sur demande:
Combler les lacunes de la gestion de la performance applicative

Amener de la valeur commerciale à l’IT est plus facile à dire qu’a faire. De nombreuses entreprises ont la plupart ou tous les outils de monitoring qui promettaient une approche basée sur la gestion de la performance applicative de bout-en-bout. Toutefois, la plupart n’ont pas tenu leurs promesses.

Mon webinar sur demande avec Jean Pierre Garbani analyste du cabinet Forrester donnera un aperçu de :
• Quelle est la différence entre APM, BSM, BTM ?
• Qu’est ce que vous apportent les outils de monitoring d’aujourd’hui ?
• Qu’est ce que les outils de gestion de la performance applicative ne vous apportent pas ?
• Comment créer de la valeur commerciale pour l’IT et qui soit significative pour le Business ?
• L’importance d’apporter l’impact business en temps réel à l’IT

Pour vous enregister: http://bit.ly/dpFbkV

July 26, 2010 at 9:18 pm Leave a comment

iBlog: new OpTier Business Events module!

By Linh C. Ho

OpTier announces a brand new product capability called OpTier Business Events module. Built around a Complex Event Processing (CEP) engine, the new module will monitor real-time business transactions and give enterprises the power to make rapid, proactive and well-informed decisions about business critical activities by providing continuous intelligence.

The Business Events module for OpTier BTM monitors real-time business transaction, end-user experience event and third party data from a variety of sources. As scenarios develop that require immediate attention, business rules alert IT and the business to the developing situation.

Listen to this exclusive iBlog interview with OpTier CTO, Amir Alon on: what is the value, why is OpTier adding this new module, what are the challenges it is addressing and how is it different to other B-level solutions such as BAM and BPM.

Interview: iBlog interview with OpTier CTO Amir Alon

July 25, 2010 at 12:00 pm Leave a comment

On-demand webcast: What you see is NOT what you get!

By Linh C. Ho

This week, I gave a joint webcast with industry analyst from TRAC research, Bojan Simic. The topic is about poor end-user experience and how green lights in IT does not mean happy customer experience!

Most businesses rely on traditional application performance tools to ensure applications are performing as expected. While nearly everyone has experienced poor online performance, most never mention it, choosing to abandon the transaction instead. This lack of visibility can cost companies millions in lost revenue and productivity.

In this webinar, Bojan Simic of Trac Research and yours truly (me) explore the business impact of poor customer experience, then offer solutions to bridge the gap in application performance management (APM), including new trends in end user monitoring.

We also took some live poll questions on the value IT organizations see in investing in end-user experience solution and what approaches is the audience taking to measure application performance.

For the archived webinar, please register at: http://bit.ly/cYgOam

July 24, 2010 at 10:35 pm Leave a comment

What Application Monitoring Tools Aren’t Telling You

By Linh C. Ho

With many traditional monitoring and management tool solutions on the market today, IT professionals are left holding the bag on how to piece together the solutions to deliver the data they need. And now new technologies are changing the way you manage IT and what you should expect from IT management solutions. See what you’re missing today and how things like shared services, cloud and business-oriented IT management are impacting traditional thinking.

In this session we will explore:

- What existing monitoring tools tell you today
- What they don’t tell you
- What’s the difference between BSM, BTM & APM
- How to add business value to your existing IT management investments
- How to gain real-time business impact intelligence for IT

To register: http://bit.ly/b15SnI
When: Thursday, June 10 2010 – 9am ET / 2pm BST

June 7, 2010 at 4:43 pm Leave a comment

Acord LOMA Insurance Systems Forum

By Linh C. Ho

This week, I’ve attended the Acord LOMA Insurance Systems Forum in Las Vegas — other than sharing drinks and discussions with a Forrester analyst and journalists at the Mandalay Bay; I wanted to share the common themes from the show in my latest iBlog: iBlog_ Accord Loma Show

May 28, 2010 at 2:25 pm 2 comments

iBlog: Insurance initiatives and impact on IT

By Linh C. Ho

Recently, I gave a webcast with Forrester analyst, Ellen Carney, on insurance trends, IT spending priorities and the implications on IT management.

In this webcast Forrester shares some brand new findings about the insurance industry:

The need for competitive advantage is driving key IT decisions.
89% of the respondents and decision makers put high importance on improving the speed of business process and transaction execution.
91% say the pressure to reduce costs continues to be a priority.
85% say regulations and compliance also continue to be critical for insurance firms.

iBlog Insurance Initiatives

To view the recorded webcast: http://bit.ly/9l497w

May 19, 2010 at 6:33 pm Leave a comment

iBlog: Wall Street Gone Wild..Taking Investors for a Ride

By Linh C. Ho

Yesterday’s stock turbulence was one of the largest point drop ever, trigged by a typo from a single trader. That one error led to an automated trading frenzy and triggered a rapid selloff that left SEC, NYSE and Nasdaq officials with no choice but to cancel some afternoon trades. This computerized selloff is yet another reminder that organizations typically do not have full visibility into business transactions.

Even though the computer systems performed adequately – if these trading platforms were monitored with Business Transaction Management (BTM) technology, this rapid automated selloff could have been mitigated. Yesterday’s event highlights the need for visibility into real business transactions in real-time. This level of transaction monitoring can immediately detect any abnormal trade activity, and quickly alert staff.

This iBlog provides insight into how BTM can help mitigate such risk, also we share the broader financial challenges gathered from speaking with industry analysts, financial experts and customers. Challenges impacting IT management include: