Author Archive

You can only see what you can see.

Posted by: Stephen Burton on December 6, 2009

BTM – the pain relief for CMDB?

Posted by: Stephen Burton on November 2, 2009

Another “Less is More” Blog for ITSM and BSM Solutions

Posted by: Stephen Burton on October 5, 2009

Business Service Management – well what can I say

Posted by: Stephen Burton on September 9, 2009

Does change management impact your infrastructure or your business?

Posted by: Stephen Burton on August 13, 2009

Manage IT with Business Impact not with Traffic Lights

Posted by: Stephen Burton on July 28, 2009

Business Transaction Management has Disco Fever

Posted by: Stephen Burton on July 20, 2009

Why Business Transaction Management is not average

Posted by: Stephen Burton on July 9, 2009

Simplicity is Good, Complexity is Evil.

Posted by: Stephen Burton on June 25, 2009

Why Every Business Transaction Counts

Posted by: Stephen Burton on June 21, 2009